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AI-Artificial intelligence innovation. AI adoption and operational support. AI with digita

Business Process Outsourcing
An AI Playbook for Local Government

 

A webinar series for state and municipal government officials to learn how Artificial Intelligence (AI) can assist in the provision of Business Process Outsourcing (BPO) services

Series Sponsors

Supported by

SERIES OVERIVEW AND OBJECTIVES

This six-part webinar series examines the growing role of AI in transforming business process outsourcing for local governments. With budgets under pressure, municipalities have increasingly turned to outsourcing back-office functions like finance, HR, and procurement. AI emerges as a way to optimize these partnerships.

Through real-world case studies, attendees will learn how AI technologies like intelligent process automation, predictive analytics, and conversational interfaces are making outsourced functions faster, cheaper, and more efficient. Experts will share insider tips for identifying outsourcing opportunities ripe for AI adoption, calculating potential ROI, and selecting the right external partners.

The series will enable government leaders to envision how AI can upgrade legacy outsourcing models to deliver significant taxpayer savings. Attendees will gain insider knowledge needed to pilot AI-enabled outsourcing in areas like citizen experience, transportation, asset management, and beyond.

As local governments balance rising costs and demands for better services, optimizing business process outsourcing with AI emerges as a powerful strategy. This webinar series provides the blueprint for leaders to successfully leverage AI with external partners and vendors. Attendees will leave ready to drive innovation in their communities.

WHO SHOULD ATTEND

The following audiences would benefit from attending these sessions:
 

  • Local government leaders 

    • Mayors, city managers, county administrators who want to learn how to implement AI initiatives

  • Innovation officers

    • Government employees tasked with finding new technologies to improve operations 

  • IT manager

    • Individuals responsible for evaluating and adopting new systems and software

  • Operations managers

    • Persons who oversee departments like transportation, infrastructure, planning, etc that AI could optimize

  • Finance directors

    • Persons who manage budgets and would be interested in AI benefits like cost savings

  • Citizen experience officers

    • Individuals focused on improving interactions with and services for local residents

  • Urban planners

    • Persons Interested in how AI can help create smarter cities and municipalities

  • Policymakers

    • Local legislators who want to create laws to govern and encourage AI adoption

  • Researchers

    • Academics and scientists studying AI applications in government and public policy

CALL FOR PAPERS

Interested in Sponsoring or Speaking at a session?

CLICK HERE

Sessions

WORKSHOP SESSIONS

Speakers

MODERATORS

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Name

Title, Organization

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Name

Title, Organization

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Jeff Wissing is Vegetation Management Supervisor at Holy Cross Energy. Jeff has been with Holy Cross since 1993, working initially as a tree trimmer and line clearing foreman, through to supervisory roles in line clearance and vegetation management. His on-the-ground experience has given Jeff a unique perspective into the challenges faced by utilities in the rural and Wildland Urban Interface. 

CONTENT ADVISORY COMMITTEE

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Name

Title, Organization

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ultrices feugiat sem, eget dapibus nibh ullamcorper vel. Integer volutpat tortor ut massa fermentum congue. Morbi vel sollicitudin est, vel faucibus odio. Aenean ornare diam ac odio sagittis, vel varius ante tempus. Sed semper lacus lorem, ornare vulputate sapien porta ut. In euismod turpis ac mattis sollicitudin. Vestibulum velit quam, auctor in tincidunt quis, varius ac ante. Mauris porta erat tempor sagittis adipiscing. Phasellus venenatis pretium libero, vel sagittis lacus rhoncus vel. Integer fermentum suscipit leo ac molestie. Nullam ac lobortis nisi, a adipiscing eros.

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Name

Title, Organization

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Jeff Wissing is Vegetation Management Supervisor at Holy Cross Energy. Jeff has been with Holy Cross since 1993, working initially as a tree trimmer and line clearing foreman, through to supervisory roles in line clearance and vegetation management. His on-the-ground experience has given Jeff a unique perspective into the challenges faced by utilities in the rural and Wildland Urban Interface. 

Conference Format

 

Hosted on an exciting and interactive virtual event platform, this event features a virtual auditorium, plus intuitive one-on-one private meetings by video.  Meet and network with speakers, attendees and sponsors in custom video lounges.

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This event may qualify for GIS Certification Institute continuing education credits.

To submit for GISP Points, visit www.gisci.org to self-submit the event curriculum for approval

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Sponsors

SPONSORS AND SUPPORTERS

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