Where AI Is Actually Working in Water Utilities
06 · APPLY AI — Separating deployed applications from demonstrations and promises. The useful question for utility leaders is not whether AI is important. It is where AI is already improving a real operational decision — with sufficient data, integration, oversight and measurable value. This evidence-led session separates deployed applications from demonstrations and promises across drinking water and wastewater, while identifying where human judgment remains essential. What we will examine: leak detection, predictive maintenance, treatment optimization, sewer inspection, customer service, asset condition, energy optimization, demand forecasting, work-order prioritization, operator decision support. Each webinar is followed by a Post-Event Intelligence Report that captures the key findings, evidence, practical guidance, audience questions and speaker information from the session — a permanent reference designed to support decisions after the live discussion ends.
Key Takeaways
- Understand where AI is already being deployed in utility operations rather than remaining in pilot or demonstration stages.
- Distinguish useful AI applications from projects that lack sufficient data, integration or operational value.
- Identify the data, governance and workforce requirements that successful AI projects depend on.
- Leave with a practical framework for evaluating AI proposals from technology vendors.
Why Attend?
AI claims are moving faster than evidence. This closing session inventories what is genuinely running in utilities today and gives you a way to evaluate the next proposal that lands on your desk.
Who Should Attend
- Utility general managers and directors
- Operations, treatment and maintenance leaders
- IT, data and analytics teams
- Engineering, asset management and capital planning staff
Agenda
- 0:00 What is actually running in water and wastewater utilities today?
- 0:15 Networks and assets: leak detection, sewer inspection, condition and maintenance
- 0:35 Plants and operations: treatment, energy, demand and operator decision support
- 0:55 Customer service and work-order prioritization
- 1:10 Two utilities and one skeptic: evidence, data, governance and operational value
- 1:25 Audience Q&A
